New Mystery Shopping Video Services

Advanced Feedback is pleased to announce the launch of it’s entirely redesigned website at AdvancedFeedback.com. The site has a completely new look and provides users with an overview of all customer experience management tools.

Along with a multitude of varying mystery shopping services, AdvancedFeedback is happy to announce our newly designed and reformed video shopping services. Our professional video mystery shopping services provide you with the tools and technology to see exactly what is happening between your employees and your customers. Our services not only provide insight into the experience of a customer, but actual, objective evaluation of your team’s selling skills. Concealed cameras film the entire presentation from greeting to closing.

Businesses hoping to take customer service to the next level can benefit with our services by:

  1. Professional and affordable video shopping services for any industry
  2. View customer flow and analyze performance gaps
  3. Monitor procedures and implemented initiatives
  4. Evaluate new hires and staff veterans
  5. Are your employees ethical and interested in customer needs?
  6. Motivate your sales team and drive them to produce results
  7. Video is highly effective in sales meetings and training seminars
  8. Evaluate your competition
  9. A real, authentic, recorded customer point of view
  10. Visual presentations show you exactly where changes need to be made
  11. Stimulate friendly competition between your top performers
  12. Establish total awareness of your sales or business environment

Howard Puterman, VP and General Manager of Enterprise Rent-A-Car, states “Advanced Feedback has been servicing my needs for the past eight years and has been absolutely terrific. They are always responsive to our ever-changing needs.”

Contact Us Today to see how we can offer you totally customized sales and customer service inspections.

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